When a crisis hits—or has just started to brew—our Crisis Management Group leadership "triages" the matter to quickly identify the communications strategies and substantive expertise necessary to help our clients navigate the whirlwind of issues that will develop. Our triage team consists of veterans from the communications battlefield that have experience as a chief-of-staff in the House of Representatives, a presidential speechwriter, a nationally recognized authority in libel and slander, a two decade PR agency strategist and a head of legislative affairs at the FBI.
Now is the time to plan. Where a 24-hour news cycle can escalate even a small-scale issue to a crippling crisis, your reputation is your business and you need a plan before a crisis erupts. The key to success in any crisis situation is a strategic and rapid response that reaches and resonates with key stakeholders and the public.
When faced with a situation that threatens a company, an institution or an individual, clients look to us as their front-line crisis management team handling all aspects of the event from legal and regulatory to financial and communications matters, including: privacy breaches, cyber-attacks, regulatory inquiries, litigation, labor and employment issues, criminal investigations, bankruptcies and restructurings, defamation matters or community controversies.
Beyond our triage team, our integrated Crisis Management Group is comprised of experienced legal, policy and communications professionals with deep experience navigating the most challenging of crisis situations. For each matter, our triage team gathers the right professional to parlay decades of unique communications skillsets and guide clients through media training, developing allegations grids for message consistency, working with media on developing stories, correcting narratives and positioning our clients with critical opinion leaders.
We partner with clients to create strategic plans that not only protect reputations but allow the individual or organization to continue to thrive.